Aviso legal

This Legal Notice applies to the website bokshatin.shop and all pages, services, products, content, functions, and online store features made available through this website.

The website bokshatin.shop is operated by Bokshatin. Throughout this Legal Notice, the terms “Bokshatin”, “we”, “us”, and “our” refer to the operator of this website. The terms “you”, “your”, “customer”, and “user” refer to any person who visits, browses, purchases from, or otherwise uses this website.

1. Website Operator Information

Website Operator: Bokshatin
Website: bokshatin.shop
Business Address: Noorder Esweg 22, 7921 CX Zuidwolde, Netherlands
Email: info@bokshatin.shop
Customer Support: Customer support is provided by email at info@bokshatin.shop
Business Activity: Online retail sale of women’s fashion clothing and related fashion products

Bokshatin sells women’s fashion clothing and related fashion products through its online store to customers in multiple countries and regions, including the United States, Canada, Mexico, Australia, the United Kingdom, Germany, France, the Netherlands, and other European countries.

2. Contact Information

For general questions, customer service, order support, shipping inquiries, return requests, refund requests, legal notices, privacy requests, or other matters, please contact us at:

Bokshatin
Noorder Esweg 22
7921 CX Zuidwolde
Netherlands
Email: info@bokshatin.shop
Website: bokshatin.shop

We aim to respond to customer inquiries within a reasonable timeframe. Response times may vary depending on order volume, weekends, public holidays, investigation requirements, and the nature of the request.

3. Scope of This Legal Notice

This Legal Notice provides important legal information regarding the operation and use of bokshatin.shop.

This Legal Notice should be read together with our:

• Terms of Service
• Privacy Policy
• Return and Refund Policy
• Shipping Policy
• Cookie or privacy preference notices, if displayed on the website
• Any other policies, notices, or terms published on bokshatin.shop

By accessing or using this website, you acknowledge that you have read and understood this Legal Notice and our related policies.

4. Nature of the Website

bokshatin.shop is an online retail store offering women’s fashion clothing and related fashion products.

The website is intended to provide product information, online purchasing functions, order processing, payment processing, shipping support, customer service, returns support, and other related e-commerce services.

The products displayed on this website are intended for personal consumer use unless otherwise stated. Any unauthorized commercial resale, misuse, fraudulent purchase activity, or violation of our policies may result in order cancellation, refusal of service, account restriction, or other action permitted by law.

5. Product Information

We make reasonable efforts to ensure that product descriptions, prices, photos, colors, sizes, materials, measurements, availability, and other product details displayed on bokshatin.shop are accurate and up to date.

However, customers acknowledge that:

• Product colors may vary slightly due to screen settings, lighting, photography, and device display differences.
• Clothing measurements may vary slightly due to fabric characteristics, garment design, manual measurement, and production batches.
• Size and fit may vary depending on fabric, cut, style, silhouette, and body shape.
• Product availability may change without notice.
• Product packaging, tags, labels, or minor design details may vary between production batches.
• Minor visual differences are not automatically considered defects unless the product is materially different from its description or fails to meet applicable consumer protection requirements.

Customers are responsible for reviewing product descriptions, size charts, measurements, and all available information before placing an order.

6. Prices, Taxes, and Fees

Product prices are displayed on the website and may vary depending on region, currency settings, promotions, discounts, and checkout configuration.

Unless clearly stated otherwise at checkout:

• Product prices may not include customs duties, import taxes, VAT, sales tax, brokerage fees, customs clearance fees, or similar charges imposed by the destination country.
• International customers may be responsible for taxes, duties, import fees, or local charges required by their country or region.
• Bokshatin does not control customs authorities, tax authorities, or shipping carrier fees.
• Prices, promotions, discounts, and product availability may be changed at any time without prior notice.

If a pricing error, technical error, product error, or promotional error occurs, Bokshatin reserves the right to correct the error, cancel the affected order, or issue a refund where appropriate and permitted by law.

7. Orders and Contract Formation

When a customer places an order on bokshatin.shop, the customer submits an offer to purchase the selected products under our Terms of Service and other applicable policies.

An order confirmation email means that we have received the order. It does not necessarily mean that the order has been accepted.

An order is accepted when Bokshatin processes the order and prepares it for shipment.

We reserve the right to refuse, cancel, or limit orders where permitted by law, including where:

• Product information is incorrect.
• Product availability is limited.
• Payment cannot be verified.
• Fraud or unauthorized activity is suspected.
• Shipping information is inaccurate or incomplete.
• The order violates our policies.
• The order appears to be placed for abusive, unlawful, or unauthorized purposes.
• We are unable to fulfill the order due to logistics, legal, or operational reasons.

If an order is canceled after payment has been made, we will issue a refund to the original payment method unless otherwise required by law.

8. Shipping and Delivery Information

Bokshatin provides shipping according to the Shipping Policy published on bokshatin.shop.

We currently provide free standard shipping on all orders. The estimated standard delivery time is 15–20 business days after order processing and dispatch.

Delivery estimates are not guaranteed unless expressly stated. Delivery times may be affected by customs clearance, carrier delays, weather, public holidays, remote locations, address errors, high order volume, supply chain disruptions, or events beyond our reasonable control.

Customers are responsible for providing complete and accurate shipping information at checkout.

Bokshatin is not responsible for delays, failed delivery, returned packages, or additional costs caused by incorrect, incomplete, outdated, or undeliverable shipping information provided by the customer, except where required by applicable law.

9. Returns, Refunds, and Consumer Rights

Returns and refunds are governed by the Return and Refund Policy published on bokshatin.shop.

Customers may be eligible for returns or refunds where products are defective, damaged, incorrect, not as described, or otherwise returnable under our policy or applicable consumer protection laws.

For eligible EU and EEA consumers, online purchases may be subject to a statutory right of withdrawal within 14 days after receiving the goods, subject to legal exceptions.

For eligible UK consumers, statutory cancellation and consumer rights may apply under applicable UK consumer law.

For eligible Australian consumers, products may come with consumer guarantees that cannot be excluded under Australian Consumer Law.

For customers in the United States, Canada, Mexico, and other regions, applicable consumer protection rights may apply depending on the customer’s location.

Nothing in this Legal Notice is intended to exclude, restrict, or limit mandatory consumer rights that cannot be excluded under applicable law.

10. Intellectual Property Rights

All content on bokshatin.shop, including but not limited to text, product descriptions, product images, photographs, graphics, logos, icons, banners, page layouts, website design, videos, software elements, buttons, user interface elements, and other materials, is owned by Bokshatin or used under license.

This content is protected by copyright, trademark, design, database, and other intellectual property laws.

Users may not, without prior written permission from Bokshatin:

• Copy, reproduce, modify, distribute, publish, display, sell, license, or exploit website content.
• Use product images or descriptions for commercial purposes.
• Scrape, crawl, download, extract, or harvest website data.
• Use Bokshatin branding, logos, or website materials in a misleading way.
• Create derivative works based on website content.
• Use our intellectual property in advertising, resale listings, marketplaces, or third-party platforms without authorization.

Customers may use the website only for personal, lawful, non-commercial shopping purposes unless otherwise expressly authorized by Bokshatin in writing.

11. Trademarks and Brand Materials

The name Bokshatin, the website bokshatin.shop, brand identifiers, logos, design elements, product presentation, and related brand materials are owned by or licensed to Bokshatin.

Nothing on this website grants users any right, license, or permission to use Bokshatin trademarks, brand names, logos, or trade dress without prior written consent.

Unauthorized use of our brand materials may result in legal action.

12. User Content, Reviews, and Feedback

If customers submit reviews, comments, photos, suggestions, feedback, messages, or other content to Bokshatin or through bokshatin.shop, they confirm that they have the right to submit such content and that the content does not violate any law or third-party rights.

By submitting content, customers grant Bokshatin a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, translate, edit, and distribute the content for business, marketing, website, customer service, product improvement, and promotional purposes, subject to applicable law.

Customers must not submit content that is false, misleading, unlawful, abusive, offensive, defamatory, obscene, discriminatory, infringing, spam-related, or harmful.

Bokshatin may remove, reject, edit, or moderate user content where permitted by law.

13. External Links

The website may contain links to third-party websites, platforms, payment providers, shipping carriers, social media pages, plugins, apps, or other external services.

Third-party links are provided for convenience only.

Bokshatin does not control and is not responsible for:

• Third-party website content
• Third-party terms and conditions
• Third-party privacy policies
• Third-party security practices
• Third-party products or services
• Third-party errors, delays, or failures
• Losses caused by use of third-party websites or services

Customers should review the legal terms and privacy policies of third-party services before using them.

14. Payment and Third-Party Service Providers

Payments on bokshatin.shop may be processed through Shopify, payment processors, card networks, digital wallet providers, fraud prevention tools, or other third-party service providers.

Bokshatin does not intentionally store full payment card numbers.

Payment providers may process payment information according to their own terms, privacy policies, security standards, and compliance obligations.

Bokshatin is not responsible for payment delays, bank processing times, payment provider restrictions, payment authorization failures, or third-party payment service disruptions, except where required by law.

15. Website Availability

We aim to keep bokshatin.shop available and functioning properly. However, we do not guarantee uninterrupted, continuous, error-free, or secure access to the website.

Website access may be interrupted or limited due to:

• Maintenance
• Updates
• Technical issues
• Server problems
• Internet disruptions
• Security incidents
• Payment provider issues
• Shopify platform issues
• Third-party app failures
• Force majeure events
• Other circumstances beyond our reasonable control

Bokshatin is not liable for temporary website unavailability, technical interruptions, or access limitations unless required by applicable law.

16. Accuracy of Website Content

We make reasonable efforts to keep website information accurate and current, but we do not guarantee that all information on bokshatin.shop is always complete, accurate, current, or error-free.

Website content may contain errors, omissions, outdated information, or technical inaccuracies.

We reserve the right to correct, update, modify, or remove content at any time without prior notice, including product descriptions, prices, promotions, availability, shipping details, and policy information.

If an error affects an order, we may contact the customer, cancel the order, correct the information, or provide a refund where appropriate and permitted by law.

17. Limitation of Liability

To the fullest extent permitted by law, Bokshatin shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to:

• Use of the website
• Inability to access the website
• Product availability
• Delivery delays
• Third-party services
• Website errors
• Display differences
• Minor product variations
• Loss of data
• Loss of profits
• Business interruption
• Unauthorized use of customer accounts
• Customer misuse of products
• Events beyond our reasonable control

To the fullest extent permitted by law, Bokshatin’s total liability for any claim related to an order shall not exceed the amount paid by the customer for the specific product or order giving rise to the claim.

Nothing in this Legal Notice excludes or limits liability where it would be unlawful to do so, including liability for fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence, or mandatory consumer rights.

18. No Professional Advice

The content on bokshatin.shop is provided for general product and shopping information only.

Nothing on this website constitutes legal, medical, financial, professional, or specialist advice.

Product descriptions, style suggestions, size guidance, and fashion-related information are provided for convenience and general reference only. Customers should use their own judgment when selecting products and sizes.

19. Prohibited Website Use

Users may not use bokshatin.shop for unlawful, abusive, fraudulent, harmful, or unauthorized purposes.

Prohibited activities include but are not limited to:

• Violating applicable laws or regulations
• Submitting false, misleading, or fraudulent information
• Using stolen, unauthorized, or invalid payment methods
• Attempting to interfere with website security
• Uploading malware, viruses, or harmful code
• Scraping, crawling, harvesting, or extracting website data without authorization
• Copying product images, descriptions, or website content for commercial use
• Abusing discounts, returns, refunds, promotions, or chargebacks
• Attempting unauthorized access to accounts, systems, or data
• Harassing, threatening, or abusing customer service staff
• Using the website in a way that disrupts normal operation
• Infringing intellectual property rights
• Engaging in fraudulent resale or unauthorized commercial exploitation

Bokshatin may restrict access, cancel orders, refuse service, report abuse, or take legal action where permitted by law.

20. Privacy and Data Protection

The collection, use, storage, transfer, and protection of personal information are governed by our Privacy Policy.

By using bokshatin.shop, placing an order, creating an account, contacting us, or subscribing to communications, customers acknowledge that personal information may be processed as described in our Privacy Policy.

Customers may contact us at info@bokshatin.shop for privacy-related questions or requests.

21. Cookies and Tracking Technologies

The website may use cookies, pixels, analytics tools, advertising technologies, and similar tracking technologies to operate the website, improve user experience, measure performance, provide shopping features, and support marketing activities.

Where required by applicable law, customers may be provided with cookie choices through a cookie banner or privacy preference tool.

More information is available in our Privacy Policy and any cookie notice displayed on the website.

22. Dispute Resolution

If customers have concerns about an order, product, payment, delivery, return, refund, privacy matter, or website issue, they should contact Bokshatin first at:

info@bokshatin.shop

We will make reasonable efforts to resolve customer concerns through customer support.

The European Commission’s former Online Dispute Resolution platform has been discontinued. Customers in the European Union may still have access to national consumer protection authorities, alternative dispute resolution bodies, or other consumer redress mechanisms available in their country of residence.

Nothing in this section limits mandatory consumer rights or the customer’s right to contact a competent consumer protection authority where applicable.

23. Governing Law

This Legal Notice, the use of bokshatin.shop, and any non-contractual obligations arising from or related to this website shall be governed by the laws of the Netherlands, without regard to conflict of law principles.

If you are a consumer located in the European Union, European Economic Area, United Kingdom, United States, Canada, Mexico, Australia, or another jurisdiction, this governing law clause does not deprive you of any mandatory consumer protection rights that cannot be excluded under the laws of your country or region of residence.

24. Jurisdiction

Where permitted by law, disputes arising from or related to this Legal Notice, the website, or Bokshatin’s online services shall be submitted to the competent courts of the Netherlands.

If you are a consumer, you may also have the right to bring claims in your country or region of residence where mandatory consumer protection laws provide such rights.

Nothing in this Legal Notice limits non-waivable rights available to consumers under applicable law.

25. Force Majeure

Bokshatin shall not be liable for failure or delay in performing obligations caused by events beyond our reasonable control.

Such events may include:

• Natural disasters
• Severe weather
• Fire, flood, earthquake, or storm
• War, terrorism, civil unrest, or government action
• Epidemics or pandemics
• Labor disputes or strikes
• Customs delays
• Carrier disruptions
• Supply chain interruptions
• Payment processor disruptions
• Internet, hosting, or technology failures
• Changes in law or regulation
• Other events outside our reasonable control

If a force majeure event affects an order or service, we will make reasonable efforts to communicate with the customer and provide a suitable solution where possible.

26. Changes to This Legal Notice

Bokshatin may update, revise, or replace this Legal Notice from time to time to reflect changes in our business, website, legal obligations, Shopify store features, consumer rights requirements, or operational practices.

When we update this Legal Notice, we will revise the “Last Updated” date at the top of this page.

The updated Legal Notice will apply from the date it is posted on bokshatin.shop, unless otherwise stated or required by law.

Customers are encouraged to review this page periodically.

27. Severability

If any provision of this Legal Notice is found to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law or removed from this Legal Notice.

The remaining provisions will continue to be valid and enforceable.

28. Language

This Legal Notice is provided in English. If this Legal Notice is translated into another language, the English version shall prevail to the extent permitted by law, unless mandatory consumer protection laws require otherwise.

29. Contact

For questions about this Legal Notice, website operation, customer service, orders, legal requests, privacy matters, or other inquiries, please contact:

Bokshatin
Noorder Esweg 22
7921 CX Zuidwolde
Netherlands
Email: info@bokshatin.shop
Website: bokshatin.shop